Contact information

We’re here to help with questions about your order, shipping, returns or anything else. Please get in touch using the details below .

Get in Touch

• Store name: Lumavoll 
• Email: contact@lumavoll.shop
• Phone: +44 745003253
• Business address: 3 St Matthews Rd, Oldbury B68 8AB
• Support hours: Monday–Friday, 09:00–17:00 (UK time), closed on weekends and public holidays
• Response time: within 1 to 2 business days

What to Include in Your Message

To help us answer quickly, please include:

• Your order number
• The email address used for the order
• A short description of your question or issue
• Photos, if your item arrived damaged or defective